This post originally stated that all pre-orders were subject to a day limit for refund. We regret the error. Subscribe to get the best Verge-approved tech deals of the week.
Cookie banner We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from.
By choosing I Accept , you consent to our use of cookies and other tracking technologies. Cybersecurity Mobile Policy Privacy Scooters.
Phones Laptops Headphones Cameras. Tablets Smartwatches Speakers Drones. If you started to download or stream the purchased content you are not eligible for a refund unless the content is faulty," reads the support page on the official PlayStation site.
Players would also be able to request a refund at anytime up until the release date of a game. And if it was purchased post-release, a refund can be requested 14 days after the date of purchase. This follows the announcement of Sony curtailing the online service to several of its PS4 games including Driveclub. All online features including online multiplayer modes will cease on that date. If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund.
To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarised below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. To check if you're eligible for a refund, please follow the instructions on our Refund Chatbot. If you prefer, you can read the full PlayStation Store cancellation policy.
Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. PlayStation Direct does not take title to returned items until they are accepted at our returns fulfillment center, and the risk of loss remains with you until the returned item s are delivered to us at that location.
Returns Requirements : In order to qualify for a refund, you must return the item within the applicable return policy period using the prepaid shipping label we provide to you, include the packing list or original purchase receipt, and identify the reason for the return. All returned items must be in original condition, including all accompanying labels, cords, chargers, accessories, manuals, and other documentation.
Rejected Returns : We reserve the right to reject returns that do not comply with our Returns and Refunds policy, including returned items:. With missing, damaged, altered, or otherwise unreadable serial number labels, manufacturer model or part number labels, or warranty labels. Without all original parts, or missing or damaged parts, packaging, and all other items originally included with the product. We will notify you via email if your return is rejected.
You will be responsible for the cost of shipping any rejected item s back to you. If you do not contact Customer Service to arrange the return of your rejected item s within ninety 90 business days from the date on the rejection notification, we will assume you do not wish to reclaim the property and will dispose of it at any time thereafter, in any manner as we see fit.
Refunds will be credited after we have processed your return and confirmed the returned item a is eligible for return; b was returned in a timely manner; and c complies with our returns requirements. Note: depending on your payment method or financial institution, it could take longer for the refund to show up on your account.
0コメント